about me
As a User Experience Designer with a Product Management and Content background, I'm interested in how the customer experiences a company, not just its product. This means crafting business-oriented solutions that address problems for real people in clear and simple ways.
I'm a natural synthesizer, pulling together information and ideas from many sources to arrive at effective solutions. Having a business orientation means I'm also concerned with bringing the project in on time and under budget.
I work as easily with software development and quality assurance teams as with product management. I've worked in 50-person companies and in companies with 20,000 distributed associates, with experience collaborating with my colleagues both in the office and remotely via video conferencing and screen sharing tools.
Information is good, but understanding is better. A veteran of guerilla research (I once interviewed people in a hotel breakfast bar when we were all stranded during an ice storm), I strive to understand first, design second.
I'm open to consulting or perm opportunities where I can exercise my particular skills to help small and medium-sized companies, or small business units within larger corporations, craft successful user experiences, no matter the industry.
